Frequently Asked Questions (FAQ)
General questions
Medals are considered a special piece of jewelry, for honors, glamorous memories and more.
You can order existing, beautiful medals from our online shop or have them redesigned for you.
The product catalog can be found here >
For individual medals, please send us a non-binding enquiry >
We would be happy to help you design your personal medals. You will receive professional support from our production management and graphics department.
Just ask us without obligation! >
You can find out more about the manufacturing process here >
The old online shop was disbanded. You can currently buy products via the order form order.
How to order products:
- Search for the desired product in catalogue
- You can find the item number on the PC on the right side, next to the product. Write them down.
- Pay attention to the variants of the product. If you scroll down, you can find them in the product description.
- Note down the item number and the desired variant (e.g. material, size, packaging)
- Write down as many items as you like.
- Open that enquiry form.
- Fill out the request form. There you can manually enter or upload all order information for your desired products.
- Submit the request form and regularly check your inbox (including the spam or junk folder).
If you have any problems with the order, you can reach us within business hours by phone or email. Here you can find all current contact details >
The new catalog can be found here >
Please note that orders can only be placed via the enquiry form, by phone or email is possible.
Our head office is:
REU Münz- und Medaillenmanufaktur GmbH
Gmünder Strasse 30 - 32
73540 Heubach
GERMANY
Manufacturing: product details
All regular shapes are possible and all special shapes are also possible with almost no restrictions.
If you're wondering if your idea is feasible, you should give us a Make a feasibility request >
We are very flexible and can produce products with the following dimensions:
Size: 3 mm to 200 mm diameter (for coins and medals)
Weight: A few grams up to 10kg per piece
If you're wondering if your idea is feasible, you should give us a Make a feasibility request >
(Almost) everything!
- Special materials from our customers
- Base metals, such as brass, copper, copper-nickel alloy, titanium, damascus steel,...
- Precious metals, such as platinum, gold of all alloys, silver, paladium, mokume-gane,...
- All types of gemstones
- Unique material, such as the Berlin Wall, fossils, organic and non-organic materials, Caribbean sand with footprints, stamps, banknotes, wine,...
If you're wondering if your idea is feasible, you should give us a Make a feasibility request >
Yes that is possible. We mint individual gold or silver bars at the highest level. For the motifs, you will receive professional support from our production management and graphics.
Manufacturing: quality and processes
Very precise! We are outstanding gilders with gold leaf. Feel free to see for yourself and contact us >
Yes, that is possible and usual. Why don't you give us a non-binding request >
If you are bound to a deadline with your project, we will reach it with all our efforts once the delivery date has been confirmed. Our customers are generally extremely satisfied with our delivery time.
Thanks to our short distances in just one company and our experienced specialists, we can do a lot very quickly and surprisingly. We're usually talking about weeks here.
We can guarantee quality in accordance with the highest test criteria. Our more than 100 years of history full of innovation and drive, our own in-house production facility, where all manufacturing steps are concentrated in one place and our daily mission to create the best for our customers, enable us to achieve this success. In addition, as a “coin and medal manufacturer”, we work manually in collaboration with machines. This procedure increases quality many times over compared to purely mechanical mass production.
That is why you should now a non-binding Make a request >