Privacy policy

Kundeninformation zum Datenschutz nach der EU-Datenschutz-Grundverordnung

Privacy policy and data protection regulations

With the following information, we would like to give you as a "data subject" an overview of the processing of your personal data by us and your rights under data protection laws. It is generally possible to use our website without entering personal data. However, if you wish to make use of special services of our company via our website, it may be necessary to process personal data. If the processing of personal data is necessary and there is no legal basis for such processing, we generally obtain your consent.

The processing of personal data, such as your name, address or e-mail address, is always carried out in accordance with the General Data Protection Regulation (GDPR) and in accordance with the country-specific data protection regulations applicable to "Reu Münz- und Medaillenmanufaktur GmbH". By means of this data protection declaration, we would like to inform you about the scope and purpose of the personal data we collect, use and process.

As the controller, we have implemented numerous technical and organizational measures to ensure the most complete protection possible for personal data processed via this website. Nevertheless, Internet-based data transmissions can generally have security gaps, so that absolute protection cannot be guaranteed. For this reason, you are free to transmit personal data to us by alternative means, for example by telephone or post.

The controller within the meaning of the GDPR is:

Reu Münz- und Medaillenmanufaktur GmbH
Gmünder Straße 30-32
73540 Heubach

Representative of the controller: Mr. Berthold Krieg

You can contact the data protection officer as follows Email:‍

You can contact our data protection officer directly at any time with any questions or suggestions regarding data protection.

SSL/TLS encryption

This site uses SSL or TLS encryption to ensure the security of data processing and to protect the transmission of confidential content, such as orders, login data or contact requests that you send to us as the operator.

You can recognize an encrypted connection by the "https://" in the address line of the browser instead of "http://" and by the lock symbol in your browser line. if SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Data collection when visiting the website

  1. browser types and versions used,
  2. the operating system used by the accessing system,
  3. the website from which an accessing system reaches our website (so-called referrer),
  4. the sub-websites which are accessed via an accessing system on our website,
  5. the date and time of access to the website,
  6. a shortened Internet Protocol address (anonymized IP address),
  7. the Internet service provider of the accessing system.

When using this general data and information, we do not draw any conclusions about your person. Rather, this information is required in order to

  1. to deliver the content of our website correctly,
  2. optimize the content of our website and the advertising for it,
  3. to ensure the permanent functionality of our IT systems and the technology of our website and
  4. to provide law enforcement authorities with the information necessary for prosecution in the event of a cyber-attack.

This collected data and information is therefore evaluated by us both statistically and with the aim of increasing data protection and data security in our company in order to ultimately ensure an optimal level of protection for the personal data processed by us. The anonymous data of the server log files are stored separately from all personal data provided by a data subject, and the legal basis for data processing is Art. 6 para. 1 sentence 1 lit. f GDPR. Our legitimate interest follows from the data collection purposes listed above.

Encrypted payment transactions

If, after concluding a paid contract, there is an obligation to send us your payment data (e.g. account number for direct debit authorization), this data is required for payment processing. Payment transactions via common payment methods (Visa/MasterCard, direct debit) are carried out exclusively via an encrypted SSL or TLS connection. You can recognize an encrypted connection by the browser address line changing from “http://” to “https://” and by the lock symbol in your browser line. With encrypted communication, the payment details you transmit to us cannot be read by third parties.

Your personal data will not be transferred to third parties for purposes other than those listed below.

We will only share your personal information with third parties if:

  • You have given your express consent in accordance with Art
  • There is no reason to assume that you have an overriding legitimate interest in not disclosing your data in the event that
  • there is a legal obligation for the disclosure in accordance with Article 6 Paragraph 1 Sentence 1 Letter c GDPR, as well as
  • by law permissible and required in accordance with Article 6 Paragraph 1 Sentence 1 Letter b of the GDPR for the processing of contractual relationships with you.
  • Registration as a user

You have the option of registering on our website by providing personal data. Which personal data is transmitted to us is determined by the respective input mask used for registration. The personal data you enter will be collected and stored exclusively for internal use by us and for our own purposes. We can arrange for the data to be passed on to one or more processors, for example a parcel service provider, who also uses the personal data exclusively for internal use that is attributable to us. By registering on our website, the data from your Internet service provider is also transferred (ISP) assigned IP address, the date and time of registration are stored. This data is stored against the background that this is the only way to prevent misuse of our services and, if necessary, this data makes it possible to investigate crimes that have been committed. In this respect, the storage of this data is necessary for our security. In principle, this data will not be passed on to third parties unless there is a legal obligation to pass it on or the transfer serves the purpose of law enforcement. Your registration with the voluntary provision of personal data also helps us to offer you content or services that, due to the nature of the matter, are only registered can be offered to users. Registered persons are free to change the personal data provided during registration at any time or to have it completely deleted from our database. Upon request, we will provide you with information at any time about which personal data is stored about you. We will also correct or delete personal data at your request, provided there are no legal retention obligations to the contrary. A data protection officer named in this data protection declaration and all other employees are available to the data subject as contact persons in this context. Your data is processed in the interest of comfortable and easy use of our website. This represents a legitimate interest within the meaning of Article 6 Paragraph 1 Letter f GDPR.

6.2 Data processing when opening a customer account and for contract processing

In accordance with Article 6 Paragraph 1 Letter b of the GDPR, personal data is collected and processed if you provide it to us to execute a contract or when opening a customer account. Which data is collected can be seen from the respective input forms. Your customer account can be deleted at any time and can be done by sending a message to the above address of the person responsible. We store and use the data you provide to process the contract. After the contract has been fully processed or your customer account has been deleted, your data will be blocked in consideration of tax and commercial law retention periods and deleted after these periods have expired, unless you have expressly consented to further use of your data or reserve the right to further use of your data as permitted by law on our part about which we will inform you below.

6.3 Data processing for order processing

The personal data we collect will be passed on to the transport company commissioned with the delivery as part of the contract processing, to the extent that this is necessary to deliver the goods. We pass on your payment data to the commissioned credit institution as part of payment processing, provided this is necessary for payment processing. If payment service providers are used, we will provide explicit information about this below. The legal basis for passing on the data is Art. 6 Para. 1 lit. b GDPR.

6.4 Conclusion of contracts with online shops, retailers and shipping of goods

We only transfer personal data to third parties if this is necessary within the scope of contract processing, for example to the company entrusted with the delivery of the goods or the credit institution entrusted with payment processing. The data will not be transmitted further or will only be transmitted if you have expressly agreed to the transmission. Your data will not be passed on to third parties without your express consent, for example for advertising purposes. The basis for data processing is Article 6 (1) (b) GDPR, which allows the processing of data to fulfill a contract or pre-contractual measures .

6.5 Contact / contact form / forms

When you contact us (e.g. via contact form or email), personal data is collected. Which data is collected in the case of a contact form can be seen from the respective contact form. This data is stored and used exclusively for the purpose of answering your request or for contacting you and the associated technical administration. The legal basis for processing the data is our legitimate interest in answering your request in accordance with Article 6 (1) (f) GDPR. If your contact is aimed at concluding a contract, the additional legal basis for the processing is Article 6 (1) (b) GDPR. Your data will be deleted after your request has been finally processed; this is the case if it can be seen from the circumstances that the matter in question has been finally clarified and provided that there are no legal retention obligations to the contrary.

So that we can communicate with you on social networks and inform you about our services, we have our own pages there. We are not the original provider (responsible) of these pages, but only use them within the scope of the options offered to us by the respective providers As a precautionary measure, we would like to point out that your data may also be processed outside the European Union or the European Economic Area. Use may therefore pose data protection risks for you, as it can be more difficult to protect your rights, e.g. to information, deletion, objection, etc., and the processing in social networks is often carried out directly by the providers for advertising purposes or to analyze user behavior, without this this can be influenced by us. If the provider creates usage profiles, cookies are often used or the usage behavior is assigned directly to your own member profile of the social networks (if you are logged in here). The described processing operations of personal data are carried out in accordance with Art. 6 Para. 1 lit. f DS- GVO based on our legitimate interest and the legitimate interest of the respective provider in order to be able to communicate with you in a timely manner or to inform you about our services. If you have to give your consent to data processing as a user with the respective providers, the legal basis refers to Art. 6 Para. 1 lit. a GDPR in conjunction with Art. 7 GDPR. Since we have no access to the providers' data, We would like to point out that it is best to assert your rights (e.g. to information, correction, deletion, etc.) directly with the respective provider. We have provided further information on the processing of your data in social networks and the possibility of exercising your right of objection or revocation (so-called opt-out) below from the respective social network provider we use:

Responsible for data processing in Europe: Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland

Privacy Policy (Data Policy):

Opt-out and advertising settings:

Facebook is part of the EU-U.S. Joined Privacy Shield Agreement:

Responsible for data processing in Europe: LinkedIn Ireland Unlimited Company Wilton Place, Dublin 2, Ireland

Data protection:

Opt-out and advertising settings:

Responsible for data processing in Germany: XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany

Data protection:

Information requests for XING members:

Instagram Plugin

We have integrated components of the Instagram service on this website. Instagram is a service that qualifies as an audiovisual platform and allows users to share photos and videos and also disseminate such data in other social networks. The operating company for the Instagram services is Instagram LLC, 1 Hacker Way, Building 14 First Floor, Menlo Park, CA, USA. Every time you access one of the individual pages of this website, which is operated by us and on which an Instagram component (Instagram button) has been integrated, the Internet browser on your IT system is automatically activated by the respective one Causes Instagram component to download a representation of the corresponding component from Instagram. As part of this technical process, Instagram becomes aware of which specific subpage of our website you are visiting. If you are logged in to Instagram at the same time, Instagram recognizes which specific subpage each time you visit our website and for the entire duration of your stay on our website They visit. This information is collected by the Instagram component and assigned to your Instagram account by Instagram. If you press one of the Instagram buttons integrated on our website, the data and information transmitted will be assigned to your personal Instagram user account and stored and processed by Instagram. Instagram will always receive information via the Instagram component that you have visited our website if you are logged in to Instagram at the same time as you access our website; This takes place regardless of whether you clicked on the Instagram component or not. If you do not want this information to be transmitted to Instagram in this way, you can prevent the transmission by logging out of your Instagram account before accessing our website. Further information and Instagram's applicable data protection regulations can be found at and can be accessed.

On our website we use Google Maps (API) from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Maps is a web service for displaying interactive (land) maps to visually display geographical information. By using this service, for example, our location can be shown to you and any journey can be made easier. When you access the sub-pages in which the Google Maps map is integrated, information about your use of our website (such as your IP address) is displayed Transferred to Google servers in the USA and stored there. This occurs regardless of whether Google provides a user account through which you are logged in or whether there is no user account. If you are logged in to Google, your data will be assigned directly to your account. If you do not want your profile to be associated with Google, you must log out of your Google user account. Google saves your data (even for users who are not logged in) as usage profiles and evaluates them. Such an evaluation is carried out in particular in accordance with Art. 6 Para. 1 lit.f GDPR on the basis of Google's legitimate interests in the display of personalized advertising, market research and/or the needs-based design of its website. You have the right to object to the creation of these user profiles, whereby you must contact Google to exercise this. Google Ireland Limited, based in Ireland, is certified for the US-European data protection agreement “Privacy Shield”, which ensures compliance with the applicable data protection agreement in the EU Data protection levels guaranteed. If you do not agree to the future transmission of your data to Google when using Google Maps, you also have the option of completely deactivating the Google Maps web service by switching off the JavaScript application in your browser. Google Maps and thus also the map display on this website cannot then be used. The use of Google Maps is in the interest of an attractive presentation of our online offerings and to make it easy to find the places we have indicated on the website. This represents a legitimate interest within the meaning of Article 6 Paragraph 1 Letter f GDPR.

You can view Google's terms of use at; you can find the additional terms of use for Google Maps at /de_US/help/terms_maps.html Detailed information on data protection in connection with the use of Google Maps can be found on the Google website (“Google Privacy Policy”): privacy/

Our website uses so-called web fonts for the uniform display of fonts, which are provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. When you access a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly. For this purpose, the browser you use must connect to Google's servers. This gives Google knowledge that our website was accessed via your IP address. The use of Google Web Fonts is in the interest of a uniform and attractive presentation of our website. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit. f GDPR. Google Ireland Limited, based in Ireland, is responsible for us -European data protection agreement “Privacy Shield” certified, which ensures compliance with the data protection level applicable in the EU. Further information about Google Web Fonts can be found at and in Google’s data protection declaration: https ://

We have integrated PayPal components on this website. PayPal is an online payment service provider. Payments are processed via so-called PayPal accounts, which represent virtual private or business accounts. PayPal also offers the option of processing virtual payments via credit cards if a user does not have a PayPal account. A PayPal account is managed via an email address, which is why there is no traditional account number. PayPal makes it possible to initiate online payments to third parties or to receive payments. PayPal also assumes trustee functions and offers buyer protection services. The European operating company of PayPal is PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg, Luxembourg. If you select “PayPal” as your payment option during the ordering process in our online shop, your data will be automatically transmitted to PayPal. By selecting this payment option, you consent to the transmission of personal data required for payment processing. The personal data transmitted to PayPal is usually your first name, last name, address, email address, IP address, telephone number, mobile phone number or others Data necessary for payment processing. In order to process the purchase contract, personal data that is related to the respective order is also necessary. The purpose of transmitting the data is to process payments and prevent fraud. We will transmit personal data to PayPal in particular if there is a legitimate interest in the transmission. The personal data exchanged between PayPal and us may be transmitted by PayPal to credit reporting agencies. The purpose of this transfer is to check identity and creditworthiness. PayPal may pass on the personal data to affiliated companies and service providers or subcontractors to the extent that this is necessary to fulfill contractual obligations or the data is to be processed on behalf of the customer. You have the option of giving your consent You can revoke your consent to the handling of personal data by PayPal at any time. A revocation does not affect personal data that must be processed, used or transmitted for (contractual) payment processing. The use of PayPal is in the interest of proper and smooth payment processing. This represents a legitimate interest within the meaning of Article 6 Paragraph 1 Letter f of the GDPR. PayPal's applicable data protection regulations can be found at be retrieved.

11.1 Right to confirmationYou have the right to request confirmation from us as to whether personal data concerning you is being processed.

11.2 Right to information Art. 15 GDPRYou have the right to request free information from us at any time about the personal data stored about you Data and a copy of this data.

11.3 Right to correction Art. 16 GDPRYou have the right to request the correction of incorrect personal data concerning you. Furthermore, the data subject has the right to request the completion of incomplete personal data, taking into account the purposes of the processing.

11.4 Deletion Art. 17 GDPRYou have the right to request that the personal data concerning you be deleted immediately , provided that one of the reasons provided for by law applies and the processing is not necessary.

11.5 Restriction of processing Art. 18 GDPRYou have the right to request that we restrict processing if one of the legal requirements is met.

11.6 Data portability Art 20 GDPRYou have the right to receive the personal data concerning you, which you have provided to us, in a structured, common and machine-readable format. You also have the right to transmit this data to another person responsible without hindrance from us to whom the personal data has been provided, provided that the processing is based on consent in accordance with Article 6 Paragraph 1 Letter a of the GDPR or Article 9 Paragraph 2 lit. a GDPR or on a contract in accordance with Article 6 Paragraph 1 lit or in the exercise of official authority which has been transferred to us. Furthermore, when exercising your right to data portability in accordance with Art. 20 Para. 1 GDPR, you have the right to have the personal data transferred directly from one person responsible to another

11.7 Objection Art. 21 GDPRYou have the right to object to the processing at any time for reasons arising from your particular situation e (data processing in the public interest) or f (data processing based on a balance of interests) GDPR. This also applies to profiling based on these provisions Within the meaning of Art. 4 No. 4 GDPR. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate reasons for the processing that outweigh your interests, rights and freedoms, or The processing serves to assert, exercise or defend legal claims. In individual cases we process personal data in order to conduct direct advertising. You can object to the processing of personal data for the purpose of such advertising at any time. This also applies to profiling insofar as it is connected to such direct advertising. If you object to us processing it for direct advertising purposes, we will no longer process your personal data for these purposes. You also have the right to object to the processing of personal data concerning you for reasons arising from your particular situation If the data is processed by us for scientific or historical research purposes or for statistical purposes in accordance with Article 89 Para. 1 GDPR, unless such processing is necessary to fulfill a task in the public interest. You are free to do so In connection with the use of information society services, notwithstanding Directive 2002/58/EC, to exercise your right to object by means of automated procedures using technical specifications.

11.8 Revocation of data protection consent You have the right to revoke your consent to the processing of personal data at any time with effect to revoke your consent in the future.

11.9 Complaint to a supervisory authorityYou have the right to complain to a supervisory authority responsible for data protection about our processing of personal data.

We process and store your personal data only for the period necessary to achieve the storage purpose or if this is provided for by the legal regulations to which our company is subject. If the storage purpose no longer applies or a prescribed storage period expires, the personal data will be stored routinely and blocked or deleted in accordance with legal regulations.

The criterion for the duration of storage of personal data is the respective statutory retention period. After the deadline has expired, the relevant data will be routinely deleted unless it is no longer required to fulfill the contract or initiate a contract.

This data protection declaration is currently valid and is dated November 2019. Due to the further development of our websites and offers or due to changed legal or official requirements, it may become necessary to change this data protection declaration. You can access and print out the current data protection declaration at any time on the website at “”.

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